Sales Policy

Effective Date: January 18, 2025

At CameraFexaTech, we are committed to providing a seamless and secure shopping experience for our customers. Our Sales Policy outlines the terms under which we conduct business and explains our approach to pricing, order fulfillment, returns, and other sales-related matters.

1. Product Availability

  • Stock Availability: We strive to ensure that the products listed on our website are available for purchase. However, in some cases, certain products may be out of stock or discontinued. If a product is unavailable, we will notify you as soon as possible.
  • Pre-Orders: Some items may be available for pre-order. Pre-order items will be shipped once they are back in stock. We will provide an estimated shipping date at the time of purchase.
  • Product Descriptions: We make every effort to ensure that product descriptions, pricing, and images are accurate. However, there may be slight variations in product appearance, packaging, or features due to manufacturer updates.

2. Pricing

  • Prices: All prices listed on CameraFexaTech.com are in USD and are subject to change without notice. The price you see at the time of purchase is the price you will be charged.
  • Taxes: Sales tax will be applied to orders based on the applicable state tax rates. The total tax will be calculated during checkout.
  • Promotions: From time to time, we offer discounts and promotions. Please note that these offers cannot be combined with other discounts unless explicitly stated. Promotions are subject to availability and may change without notice.

3. Payment

  • Accepted Payment Methods: We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment systems available at checkout.
  • Payment Authorization: All payments must be authorized by the card issuer. If there are any issues with payment processing, we will notify you via email and provide guidance on how to resolve the issue.

4. Order Processing

  • Order Confirmation: After you place an order, you will receive an order confirmation email with a summary of your purchase and shipping information. This email does not constitute an acceptance of the order but confirms that we have received it.
  • Order Fulfillment: We aim to process and ship orders as quickly as possible. Orders are typically processed within 1-3 business days, but this may vary depending on stock availability, order volume, and other factors.
  • Shipping: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Shipping times depend on your location and the shipping method chosen during checkout.

5. Cancellations and Modifications

  • Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.
  • Modifications: If you need to modify your order, such as changing the shipping address or adjusting the product details, please contact us immediately. We will make every effort to accommodate your request, provided the order has not been processed or shipped.

6. Returns and Refunds

  • Return Policy: Our return policy is detailed in our Refund and Returns Policy. Please refer to that document for information on how to return products, the eligibility criteria, and the time frame for returns.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund, depending on your preference.

7. Customer Service

Our customer support team is available to assist you with any questions or concerns regarding your order. You can contact us through the following methods: